Sentiment score
A sentiment score estimates whether an AI assistant describes your brand positively, neutrally, or negatively. It reads how you are talked about, not just whether you appear.
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What this means for your store
Appearing in an answer is not always good if the model describes you with the wrong facts or an old complaint. Sentiment is a rough read on that. If it is off, the cause is usually stale or thin data the model is grounding on, which points back to your product data and reputation rather than the metric itself.